Jan. 28, 2009
When Michael Comeau and his wife Mary-Ellen turned down their heat to try and lower their electricity bill, it didn't take long for their house to get cold.
They left the heat at 10 C for a day and once they turned it back up, it took another day and a half to get the house back to a comfortable level.
"We had company come and we all had to sit here with our coats on," Michael said.
The Comeaus turned the heat down because when they received their first bill from NB Power it was for almost $690.
Michael and Mary-Ellen moved from Ontario and settled into their new home in November as the winter cold started to settle on New Brunswick.
Electric baseboard heaters run along the walls, pumping out heat to keep the house warm.
When the couple got their second bill, it was a little better than the first, but only because some of the services charges from the hook-up weren't included. Their electricity use alone ran them $473.50, not including taxes.
Michael said when the couple moved they expected the first bill to be about $400.
"I went wacko."
When he called NB Power, a representative tried to explain the other charges on the bill, but Michael said it was the price per kilowatt hour that surprised him.
"The price of it was just outrageous for what it is."
The Comeaus used 5,236 kWh of electricity in their first month. They paid 9. 5 cents on the first 1,300 kWh, with a drop down to 8.61 cents on everything above that.
If they were still in Ontario, they would have paid 5.6 cents per kWh on the first 1,000 kWh and 6.5 cents on everything above the threshold.
"I think the worst one we ever got was $390 or $400."
Since receiving their first bill, the Comeaus have turned the heat down in their unfinished basement and the three bedrooms. They leave the thermostats in the rest of the house set to about 21 C.
Although the basement isn't finished, there is insulation along the ceiling from when the manufactured house was used as a model home.
A stack of foam insulation sheets meant to help keep the cold out rested against a wall as Michael showed off the work he did to try and cut down on their power usage.
White foam sheets covered the concrete walls at one end of the basement, but Michael hadn't finished the rest and said he doesn't know if the insulation is having any effect.
"I won't know until next month if that will help it or not."
Michael's slippers kept his feet warm on the cold concrete floor and even with the thermostat turned down to 10 C, the heater against one wall produced a steady heat.
An air exchanger hung from the basement ceiling, idle after Michael turned it off when he walked by a vent blowing warm air outside.
When it was on, the exchanger would blow cold air into the house through ceiling vents and blow warm air out to provide fresh air throughout the house.
Michael said he thought his wife had the dryer on when he first felt the warm air going outside.
"This thing is just pumping hot air out."
The manufacturer told him it would cost 8 cents a day to run the exchanger, but when Michael shut it off and kept track of his electricity usage, it dropped by over 100 kWh the first day, he said.
Michael said he started keeping track of the couple's power consumption for about a month and a half after NB Power's December meter reading.
"Just to see how I could reduce power off it."
NB Power representative Heather MacLean said she couldn't discuss individual customer accounts and she didn't know what a provincial average for usage would be.
"I don't right off because it would be different across the province."
If customers contact the utility, staff can help them look at different ways to lower their consumption, she said.
"Part of it is looking at ways to do things in cold weather."
MacLean said a common myth is the belief thermostats should stay a constant temperature, but customers should turn the temperature down, as long as they aren't cold or the pipes don't freeze.
"We're just talking about a couple of degrees here."
Although it won't reduce electricity consumption, another option is NB Power's equalized billing program which helps spread the cost out over the year and customers could end up with a credit or balance owing at the end of it, MacLean said.
"This helps spread out the payments so you're not having the fluctuations in the colder months when you're using more power."